BUYER FAQ采购常见问题
Send the complete model or drawing, quantity, preferred brand or accepted alternatives, destination country and required delivery date. Include load, speed, accuracy, temperature, sealing or environment when selection support is required.请提供完整型号或图纸、数量、品牌偏好或可接受替代范围、目的国家和要求交期。需要选型支持时，还应说明载荷、转速、精度、温度、密封或使用环境。
No. MOQ depends on the product, manufacturer route, customization, packing and current availability. Sample, small-batch and production quantities are confirmed in the quotation.没有。起订量取决于产品、供应路线、定制要求、包装和当前可用性；样品、小批量及批量数量会在报价中确认。
Where the product and supply route permit, samples can be arranged. The sample specification, inspection requirement, cost and lead time must be agreed first.产品及供应路线允许时可以安排样品，但需先确认样品规格、检验要求、费用和交期。
Yes. A safe review considers dimensions, internal design, accuracy, clearance, sealing, cage, lubrication and the actual operating condition. Matching only the basic number is not sufficient.可以。可靠的替代核对需要同时考虑尺寸、内部结构、精度、游隙、密封、保持架、润滑和实际工况，不能只比较基础型号。
Brand availability is checked against the complete designation, quantity and destination. Alternative brands are proposed only when the buyer permits substitution.指定品牌的可供情况会根据完整型号、数量和目的地核对；只有客户允许替代时才会提出其他品牌。
Lead time depends on stock status, production route, quantity, inspection, customization, consolidation and transport. The applicable lead time is stated in the written quotation or order confirmation.交期取决于库存、生产路线、数量、检验、定制、齐套及运输安排，具体时间以书面报价或订单确认为准。
Yes, where timing and packing are compatible. Bearings, ball screws and linear guides can be coordinated under one order window with separate specification confirmation for each item.在交期和包装条件兼容时可以整合。轴承、滚珠丝杆和直线导轨可统一协调，但每一项仍需分别确认规格。
Typical checks cover model, quantity, appearance, identification, critical dimensions, packing and documents. Functional, sampling or third-party inspection must be agreed before the order.常见检查包括型号、数量、外观、标识、关键尺寸、包装和单据；功能检查、抽样方案或第三方检验需在下单前约定。
Commercial invoice and packing list are standard order documents. Certificates, inspection records, country-of-origin or other destination-specific documents depend on the product and must be confirmed before ordering.商业发票和装箱单属于常规订单单据；证书、检验记录、原产地或其他目的地文件取决于产品，并应在下单前确认。
EXW, FOB, CIF or another suitable term may be discussed together with courier, air, sea or a buyer-nominated forwarder. The final responsibility and cost allocation are recorded in the offer.可根据订单讨论EXW、FOB、CIF或其他合适方式，并结合快递、空运、海运或客户指定货代；最终责任与费用分配会写入报价。
Send the order reference, complete model, affected quantity, batch or label information, photographs and a clear description. Keep the product and packing available until the review is complete.请提供订单编号、完整型号、涉及数量、批次或标签信息、照片及清晰说明，并在核查完成前保留产品和包装。
We aim to provide an initial response within one business day. Complex drawings, substitutions or multi-item lists may require additional technical and supply confirmation.我们力争在一个工作日内完成初步回复；复杂图纸、替代核对或多型号清单可能需要进一步技术与供应确认。
NEED AN ORDER-SPECIFIC ANSWER?需要针对订单的确认？